Updated: 12st January 2021
Right To Be Forgotten
If you have a business account and would like any of your data to be removed from Planfy, please fill the form on the following page (https://www.planfy.com/portal/settings/gdpr). It can take up to 48 hours for your request to be processed.
People who book services online with businesses through the Planfy system need to contact the specific business directly. The business (which provided the booked service) legally controls your information. As a result, Planfy does not, for example, decide how long your information is retained because that decision is made by the business account owner. This means Planfy cannot help you access, correct, erase, or port your information without being directed to by the business.
You can also make a request to us, we will forward your request to the relevant business account and help them fulfil your request. If the business no longer exists, however, we may be able to assist you directly.