How to Utilise Video Call Bookings

The Planfy team has introduced a new Video Call Booking feature — it is a built-in video calling solution that is easy to use straight in your business portal. The …

When customers book services online via booking widget, they are asked to agree with Planfy terms and conditions and privacy policy. We’ve introduced a setting to add custom terms & conditions and …

On the booking policy page, scroll down the page until you see the “Notice Shown Before Booking Completion” text field. There you can enter your message which will be displayed …

Can customers choose their preferred language when booking services online? Yes, now your customers can change booking widget language. Planfy portal and booking widgets are translated to over 24+ languages. …

Can I import my clients from old system to Planfy customer database? Yes, you can easily do it via “Customers” page (https://www.planfy.com/portal/customers ). How do I do it? You just …

How do I make it optional for a client to select a branch of my business on Planfy? If your business has more than one branch/location and you’d like to …

Can I have additional time before or after an appointment? Yes, if you need some extra time after a service is complete, let’s say, if cleaning up is required, you …

How to change your booking policy options In order to access “Booking Policy” settings page, click on the main “navigation menu” at the top right hand side of the screen, …

How to increase or decrease service prices on specific days Sometimes businesses want to have different prices for a day. For example, you may have a Black Friday discount and …

How to synchronise bookings between Planfy & Google Calendar Planfy calendar works well on mobile devices and laptops however if you prefer to use Google Calendar, you can link Planfy …