Planfy system enables you to grow and manage your customer database. When you create appointments manually and when customers book services online, they get automatically added to your customer database. This allows you to store common information such as contact details.
If you wish to store more specific information about customers that is tailored to your business needs, it's possible to add bespoke customer data fields.
For example, in the screenshot below there are two custom fields added: "Allergy Test" and "Skin Sensitivity". The latter fields are tailored to this particular business.
If you would like to have bespoke customer data fields added to your Customers Page (https://www.planfy.com/portal/customers), please get in touch with the Planfy team via email or live chat and we will help you with your request.