Positive reviews on platforms like Google and Facebook help boost search rankings, and show potential customers that you offer excellent products or services. Encouraging customers to leave reviews is one of the most effective ways to grow your business and build lasting relationships.
Planfy allows you to set up SMS or Email templates after a booking is completed, where you can include your Google or Facebook review links.

You can mark a booking as completed by editing it from the Calendar or the Bookings page, then by default, the customer will receive a SMS/email with a summary of the booking details

To edit the booking completed template and include a review link, go to Settings and select SMS & Email Templates

Select Booking Completed and you will see the editor for the SMS and Email templates. Besides the parameters containing booking information at the bottom, you can customize the templates and include your Google or Facebook review link

After the template is approved, when a booking is completed, the SMS or email notification sent to the customer will include your review link