Some services, like couples’ massages or group training, require a team rather than one provider. Planfy allows you to assign multiple staff members to a single service, ensuring accurate scheduling and proper resource allocation for every appointment.
How to Assign Multi-Staff to a Single Service
To assign multiple staff members on your portal, first navigate to Services > Service Catalogue and select the relevant service.
Then, enable the 'Require Multiple Staff Members' setting. Next, you can input the specific number of staff members required for this service. Please note that for any services where this option is enabled, the standard staff selection step in the booking widget will be skipped. The system will automatically assign available staff members to the booking.
On the booking widget, services that require multiple staff members will only display time slots where all required personnel are available. For example, if a service requires three staff members, the widget will only show available times where at least three staff members are free.
Now you can book multiple staff members for a single service, allowing your team to collaborate more effectively on appointments.
When editing a booking, you can easily add or remove staff members, regardless of the number of staff originally selected for the service.
